Server 2012 Remote Desktop Session Host: Installation hangs at Windows Installer Coordinator

You install a product from a .msi, and whilst Windows Installer is running you get an additional progress dialogue:

Windows Installer Coordinator
Please wait while the application is preparing for the first use.
[Cancel]

Had this on a 2008 R2 RDSH server, and found KB2655192 which says that the affected products are all editions of Windows Server 2008 R2. But I tested and had the same problem on Windows Server 2012 when configured as a remote desktop session host.

The same workaround sorts it. I used the registry method, create a DWORD called Enable with a value of 0 (zero) at

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Terminal Services\TSAppSrv\TSMSI

There’s no need to reboot after setting this value, just set it, run your problematic installer, then delete the value again afterwards.

For info, I had this when installing IBM SPSS Statistics 20.

This entry was posted in Applications, Windows and tagged , , , , , , , , , , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s