I first started in computing with a BBC micro (Model B), then progressed through the Acorn Archimedes series and Risc PCs, becoming a RISC OS 4 Authorised Installer. I used dial-up bulletin boards and early internet services, as well as using DTP software.

Whilst at university I started using Microsoft operating systems, and have a good level of knowledge gained from lots of hands on experience plus official Microsoft training courses and the David Solomon Windows Internals training.

On the server front, I have excellent knowledge of Windows NT 4 Server through to Windows Server 2012 R2. I have used advanced features such as high-availability clustering on all OS from NT4 to Server 2012 R2, including for SQL server (clustered service as well as availability groups) and Hyper-V.

Thin Client: Windows NT 4 Terminal Server with Citrix Metaframe 1.8, Windows 2000 with Metaframe XPe, Windows Server 2003 & Presentation Server 4.5/5.0, Windows Server 2008 R2 and XenApp6, Server 2012 R2 Remote Desktop Services and RemoteApp.

Other products that I have design, install and operational knowledge of: Microsoft Exchange 5.5 – 2007; RealNetworks Helix Server and Windows Media Services streaming media technologies; McAfee antivirus/antispyware plus enterprise management software (ePO); Microsoft System Center Endpoint Protection; Dell PowerEdge server hardware and associated Open Manage monitoring software; server room rack management including Dell/Avocent IP KVM switches, cabling, power, iDRAC remote access controllers & integrated lights out cards; HP Proliant servers, blades, business desktops and printers; PowerShell, VBScript, DOS/Windows batch/CMD; Microsoft SQL Server, a bit of VBA & VB as well as some C/C++.

Storage-wise I’m familiar with EMC Clariion arrays going back about fifteen years through to the CX4, Navisphere and Unisphere. To a limited extent Celerra file servers too, e.g. NS40G. I’ve been on various EMC courses including the advanced Clariion Performance Workshop. I am comfortable with RAID controllers, SCSI, SAS, SATA, FibreChannel. I understand FibreChannel fabric zoning, multipathing. I’ve been following Tintri since I first heard about them in about 2010 and have been responsible for purchasing four of their units, two T650s and two T850s.

On the Virtualisation front I’ve been on the two official VMWare Infrastructure 3 courses Install & Configure, and Deploy, Secure & Analyse, as well as the advanced fast track Troubleshooting and Performance course. The environment I look after has about 700 (mostly Windows) VMs on it. I also designed and manage a Hyper-V 2012 R2 & System Center Virtual Machine Manager environment consisting of 16 hosts, plus a separate cluster consisting of a Dell VRTX chassis.

I’ve rolled out a XenApp system catering for about 800 concurrent users running within XenServer VMs, using the free version of that product. I then replaced XenServer with Hyper-V, and XenApp with Remote Desktop Services RemoteApp.

I’ve also implemented systems running Windows Small Business Server 2008 for local small business.

This is by no means a complete list!

I’m currently technical team leader of the Windows operations team within IT Services at the University of the West of England, Bristol, UK.

I joined the IEE as a student member in 1995, and am currently an MIET. I gained my BSc (hons) in (electronic) engineering in 2000, having spent one year of the course on industrial placement in the research and development department of an electronics company.

When not working I enjoy swimming, walking, sailing, cycling, DIY, music, and spend time as a volunteer at The Cube as a sound engineer and general A/V tech. I volunteered at Ashton Court Festival in Bristol for eight years doing site decor and site services and was on the Management Committee for a few years. Additionally I’ve also worked for the security companies at Glastonbury and Leeds festivals doing logistics.