Remote Desktop Connection has stopped working after nVidia driver update

I should point out that the title is slightly misleading due to not having any quotes in it… It should strictly read: “Remote Desktop Connection has stopped working” error when session ends after installing latest nVidia driver update. But I thought that was perhaps a bit long winded… Remote Desktop Connection does still work.

I updated to version 310.70 of the nVidia graphics drivers (PC is Windows 7 64-bit, GeForce 9400 GT) and have started getting the following error every time a Remote Desktop Connection session closes – whether I log off the remote desktop or disconnect.
Update 2012-01-11: I noticed version 310.90 was release and updated to that – same problem.

Remote Desktop Connection
Remote Desktop Connection has stopped working
A problem caused the program to stop working correctly. Please close the program.

Additionally, the following two errors are logged in the Application event log:

Log Name:      Application
Source:        Application 
Error Date:    03/01/2013 09:11:33
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
Faulting application name: mstsc.exe, version: 6.2.9200.16398, time stamp: 0x5036045e 
Faulting module name: nvwgf2umx.dll, version:, time stamp: 0x50b976f6 
Exception code: 0xc0000005 
Fault offset: 0x0000000000135122 
Faulting process id: 0x1738 
Faulting application start time: 0x01cde98703afc5de 
Faulting application path: C:\Windows\System32\mstsc.exe 
Faulting module path: C:\Windows\System32\nvwgf2umx.dll 
Log Name:      Application
Source:        Windows Error Reporting
Date:          03/01/2013 09:11:38
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature: P1: mstsc.exe P2: 6.2.9200.16398 P3: 5036045e P4: nvwgf2umx.dll P5: P6: 50b976f6 P7: c0000005 P8: 0000000000135122 P9: P10:

Have logged this as a fault with nVidia.

Update 2013-01-24: Have tried the later 310.90 driver and get the same problem. At nVidia’s suggestion I installed an older driver, v258.96 and am not getting the errors. Have fed this back to nVidia.

Update 2013-02-04: I’ve discovered that the /multimon command line switch for mstsc.exe (e.g. mstsc.exe /multimon /v:<computername>) does NOT give the error when that session ends. Likewise adding the line “use multimon:i:1” in a RDP file has the same effect.

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One Response to Remote Desktop Connection has stopped working after nVidia driver update

  1. Shaun says:

    Hi, I’ve tried a couple of recent Nvidia drivers and seem to have issues I’ve narrowed down to RDP as well. The problem with mine is similar to the event you have logged. Although, upon logging in to the PC that I was earlier remote controlling, the system is laggy and requires a reboot. I will try adding the above switch to my .rdp file and see if that cures the problem. Thanks for the tip.


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